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Effects of Emotional Labor and the Resilience on Retention Intention among Advanced Beginner-Stage Nurses

±Ù°üÀý°Ç°­ÇÐȸÁö 2023³â 30±Ç 2È£ p.103 ~ 110
KMID : 0123520230300020103
¹ÚÇØÁø ( Park Hae-Jin ) - 

±èÃáÀÚ ( Kim Chun-Ja ) - 

Abstract

Purpose: The present study examined the psycho-emotional factors that affect the retention intention among advancedbeginner-stage nurses.

Methods: A cross-sectional study was conducted using a convenience sample of 118 nurses witha work experience of at least one to three years of work experience in a university hospital in Suwon, Korea. Structuredquestionnaires were used to assess retention intention, emotional labor, and resilience. Multiple regression analysis wasused to examine factors affecting retention intention.

Results: Retention intention had a moderate mean score (4.75 outof 8). Factors influencing participants¡¯ retention intention were founded in the order of resilience (¥â=.29, p<.001) andemotional labor (¥â=-.20, p=.011) after adjusting nursing satisfaction as a covariate. The multiple regression modelaccounted for 42% of the variance in retention intention (p<.001).
Conclusion: Resilience and emotional labor may beprimary factors influencing retention intention of advanced beginner-stage nurses. Therefore, this study finding suggestedthat psycho-emotional factors such as emotional labor and resilience should be considered while designing programsto increase nurses¡¯ retention intention.
KeyWords
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Nurses, Retention, Emotions, Resilience
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